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Ten Skills Small Business Administrative Assistants Should Have 
 
by Robbi Erickson September 19, 2005

There are ten skills that every small business administrative assistant should have. These skills help increase productivity, reduce expenses related to service calls and tech-support calls, and improve communication within your company.

Introduction

Small businesses need to utilize every asset that they have, and an efficient and multi-talented administrative assistant is one of those assets. By providing additional training in certain areas, a small business can use an administrative assistant to perform a wide variety of services that the company would otherwise have to pay for from an outside service provider.

There are ten basic skills that a small business administrative assistant should have.  They are: (1) the ability to witness contracts, (2) a basic understanding of office machinery, (3) the ability to use all of the software used by the company, (4) a basic understanding of computer operation, maintenance, and troubleshooting, (5) a basic understanding of business law, (6) advanced communication skills, (7) organizational skills, (8) bookkeeping skills, (9) time management skills, and (10) multi-tasking skills. With this arsenal of skills a small business administrative assistant can perform basic duties that would otherwise be contracted out to private notary publics, lawyers, repair companies, tech support, and designers. Even if the small business only utilizes these skills occasionally or seasonally, the savings in professional fees can add up to hundreds if not thousands of dollars.

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