Visiting a tradeshow can be very rewarding, both personally and financially. You can create new relationships, make profitable deals, and learn more about your industry. Just make sure you’re prepared.
Your first tradeshow can be an overwhelming experience.
There are aisles and aisles of booths, vendors and models trying to attract
your attention, and real work that needs to get done in the midst of a
completely chaotic atmosphere. It could
drive anyone crazy. Thankfully, with a
little bit of planning and a sufficiently deep breath, you’ll not only survive
the trade show but also create contacts and learn about new products.
Almost every industry has a trade show. Convention centers
cycle them in and out, week after week. What looks like chaos to the average
attendee is actually very organized.
Here are a few tips to getting the most out of your trade show.
Look over the List of Participants before you arrive
Most industries provide a website or even mail you a list of
participants when you register for the trade show. Make sure you go through this list carefully. Will important
clients or suppliers be there? Have you
spent a lot of time in this industry or are you new to the entire scene? While both of these questions sound simple,
the answers can totally change your plans for the trade show. If you are using this time to connect with familiar
sales reps, company owners or clients, you will want to allocate large blocks
of free time that can be spent hanging out in their booths. If you are new to the industry, you’ll want
to spend most of your time walking the floor, checking out all of the products
and services that go along with your industry and making contacts with people
across the board.
Set a Schedule
Once you have a general idea of who else is going to be at
the convention, you will want to set a schedule. Depending on your personality, this can be as strict or fluid as
possible, but it is a good idea to know what you need to accomplish and create
a basic timeline.
Here’s an example for a typical 3½ -day trade show:
Monday: Walk the floor. Get a general idea of main players
and set up appointments if not already scheduled.
Tuesday: Meet with main suppliers, clients, etc.
Wednesday: Finish up main meetings; check out smaller
booths.
Thursday Morning: Visit any small or seemingly unrelated
booths. Pack up and go home.
You may deviate from the schedule, but if you plot our your
priorities, you can be sure you will visit every essential booth, even if you
don’t get to see the guy selling giant chess boards in the far west corner.
Make Appointments
When you are working with larger corporations and busy sales
reps, you will need to make an appointment.
Try doing this before you leave for the trade show. This will allow you
to make sure you get an appointment at the beginning of the day (when everyone
is less tired) and that your priority relationships actually get the time they
need. If you can’t schedule appointments
before you arrive, swing by their booths on the first morning of the show. Set up appointments and make sure that when
you do arrive for your scheduled time, you aren’t late. Trade shows are busy for everyone, the
exhibitors and the buyers. Don’t start off your negotiations with a rude move
like holding them up—it’s not worth it.
Bring a Rolling Suitcase
You will receive a mountain of marketing materials during
your time at the trade show. Some will
be important, like business cards, price sheets and product specs. Others are
just junk, pens, paperweights and samples of things you know your company will
never buy. Though you will probably
receive quite a few cloth and paper bags, consider bringing an extra rolling
suitcase. You will save your back and have a way to cart everything home, back
for your boss and co-workers to sort though. For some reason, the rolling
suitcase also gives you an air of authority. While others may get stuck in
crowds of participants, you may find that a path always opens for someone with
rolling luggage. If nothing else, it will buy you a bit of breathing room in a
crowded convention hall.
Wear Comfortable Shoes
Convention Centers are just large warehouses complete with
concrete floors and lots of distance to travel. They are not the place to break in a new pair of shoes. Figure you will spend at least
three-quarters of your day on your feet.
Make sure you wear shoes (and an entire outfit, for that matter) that
are comfortable and suited to the conditions.
Take Notes
You will see, hear, and experience so much at the trade
show. While you might have a good idea
on Tuesday afternoon, you may be hard pressed to remember it back at home when
debriefing with your boss. Take notes
of you meetings and general observations at the show. If you notice your business is out of touch with the rest of the
industry, write it down and mention specific examples. If you make an oral agreement, make sure to
write out what was said. Some people
take notes during the day while others write up a report each evening.
Depending on your preferences, you might want to set a two-hour rule: after two
hours on the floor, you take a break, have a cup of coffee, and jot down
anything that has happened or occurred to you in the last couple of hours. When you get back home and are trying to
remember who the best stationary supplier was, you’ll be happy to look back at
your little notebook.
Strike a Balance
Tradeshow weeks are not only a great time for visiting the
booths at the convention center, they can also be an opportunity to socialize
with other people in your industry. You
may find yourself invited to dinners and parties put on by your business
association, exhibitors, or by large clients that want to thank you for your
business. These can be a great time to network and enjoy the fruits of your
hard work. You may also find your hotel
lobby to be a gathering place for other people just like yourself. It’s great to network and start new
friendships, but don’t forget the purpose of your trip. Too many people spend their nights at the
hotel bar only to wake up half-way through the show the next morning. Make sure to strike a balance between work
and pleasure.
Be Flexible
Things never go just like you planned. You may have the
perfect schedule, shoes and suitcase, but I’ll bet you are still exhausted at
the end of the day. Not every
relationship will lead to a successful business transaction. Not every booth
will have what you’re looking for.
Don’t worry! Flexibility is one of the greatest strengths you can have
at a tradeshow or in life for that matter.
If your plan isn’t working—change it.
There are so many paths you can take at a trade show, don’t be afraid to
try a few.
Save the worst for last
This little bit of advice seems obvious, but it’s more than
true on the tradeshow floor. I’ve seen too many people roped into meetings that
they know will not be profitable, but because they had some spare time on the
first day, they ended up purchasing something they will never, ever sell. If something stinks, stay away from it. This
means deals, booths, salesmen, and whatever.
Make sure you get the most out of the tradeshow before you go wasting
your time with random exhibitors or clients that have burned you in the
past. Save all of the miscellaneous
stuff for the very end of the trade show. If you get to it, great. If not, you
won’t have missed anything.
Visiting a tradeshow can be very rewarding, both personally
and financially. You can create new
relationships, make profitable deals, and learn more about your industry. Just
make sure you’re prepared.