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Hospital Etiquette: How Family Members Can Provide The Best Support For Patients 
 
by Lee Ann Sontheimer Murphy September 02, 2005

How To Be A Welcome Visitor

If visiting a family member in an ICU (Intensive Care Unit), be wise. Obey any facility rules that limit length of visits and don't crowd too many folks into the room. Patients in ICU are often critical and require the use of quiet voices. Although such visits may be emotional, try not to disturb or distress the patient with a show of emotion. Remember that the old maxim that hearing is the last sense to go is true and that critical patients often recall things that were said over a sickbed. If family issues have been a problem in the past, discard them for the present and unify.

Respect the staff who cares for your loved one. The professionals are there to give the best care possible and although it might seem cruel to watch needles inserted for an IV, nothing is done that is not necessary. If asked to leave the room so that care or a procedure can be performed, go willingly. Cooperative family members stand a better chance of being allowed to return to visit with a family member. Always bear in mind that the staff are professionals and that you are not.

Patients in standard hospital rooms also require family care. Familial support is a vital force in healing but its' easier on both patient and staff if visiting family obeys the rules. Although many facilities no longer limit visiting hours as was once the norm, don't overstay. Allow patients time to rest and recuperate. Too many visitors and too much excitement can hinder recovery. And, again, respect staff. Leave during personal times like baths or restroom visits. Be encouraging and positive. Remember that people who have been ill or injured may not be cheerful. People may say or do things that seem hurtful when they are not meant to be.

If visits from children are age restricted, honor the rules. And keep visits from children - even to a parent or grandparent short and sweet. Rather than have long, extended visits, let the kids make get-well cards or drawings. Staff will, in most cases, be more than happy to hang special pictures or even school papers on the wall where the patient can see them. If an extended stay is necessary, consider posting photos of the family in a prominent location. Bringing something familiar from home - a blanket, pillow, or other item - can also help patients but be sure to ask before you bring.

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