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Great E-mails Get Great Results 
 
by Billy Wolfrum June 10, 2005

Spell-Checking

It is very easy to commit typos while writing an e-mail. However, even if your spelling is abysmal, most e-mail programs give you access to a spell-check program. Make sure to spell check your e-mails prior to hitting the send button.

If your e-mail program does not have a spell-check option, then think outside of the box. Many people use Microsoft Word or some other program to write their e-mail, spell- and grammar-check it, then cut-and-paste it into their e-mail program.

In simplest terms, sending a professional e-mail that is riddled with typos and grammar errors is just plain bad. An e-mail is often the first contact you will have with a person, so if your e-mail has numerous mistakes, their first impression of you will not be as good as it could be.

Also, some simple spelling mistakes can completely change the meaning of your message:

  • Good Spelling: I am hoping we can do a lot of business together in the future!
  • Bad Spelling: I am hopping that we have bushes to gather.

Notice that the first example conveys the writer’s interest. The second example, however, will make the reader believe that you want him or her to be involved with hopping and gathering bushes. That will likely lead to confusion.

On this same line, always read an e-mail before sending it. Spell checking should always be done, but a spell-checker cannot understand context. Reading your e-mail will help you catch mistakes a spell checker can’t.

Leave the Emoticons Out

Personal e-mails can often turn into a grand display of artwork and abbreviations:

  • Example: BTW, U have a Gr8 Bizz :)

Now, this may be an acceptable way of saying “By the way, your company is very impressive,” to a friend or sibling. But when writing e-mail in any type of professional capacity, leave the emoticons alone.

As your business relations improve, however, there is no harm in adding the occasional smiley to add a personal touch. But even then, use standard, correct spelling.

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