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Tablet PCs: The Future of Business Tools? 
 
by Scott Nesbitt July 11, 2005

Software

Without software, a computing device is just a useless piece of plastic and metal. A Tablet PC should be bundled with the software that their users need. In business, you can do away with multimedia components like RealPlayer and Flash (unless you rely on these tools to create and deliver presentations), and replace them with productivity and communications tools applicable to the user's business. Packing some form of Java support into a Tablet PC would be a bonus. Why? Numerous firms use Java to develop custom applications, and there are a number of useful free and Open Source software packages out there that your firm may use or find useful.

Wireless Capability

Being tied to a telephone jack is no fun. When you're at a client site, there will be times when a jack won't be available. Wireless connections to the Internet and, by extension, to a company network are the way to go. In fact, this one feature could make or break the adoption of Web tablets in business.

Security

Workers in the field will be constantly accessing sensitive or confidential company information. This ranges from scheduling information and e-mails to customers to product information and pricing databases. Generally, the type of information you don't want falling into the wrong hands. With insecure connections, or an insecure device, the chances of sensitive information being hijacked increases.

There are a number of ways to secure a connection. You can use encrypted e-mail, standard protocols like SSL and TLS/WTLS, or proprietary Java applications. If your company is using a Virtual Private Network (VPN), things are a bit safer. You can use common VPN software on Tablet PCs running Windows XP, but it might be harder to find good VPN software for ones that run Linux.

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