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How To Talk Without Speaking: the Art of Nonverbal Communication 
 
by David Bareford May 23, 2005

3. Eye Contact

Looking directly into someone else's eyes is a powerful nonverbal tool. People maintain eye contact longer with people they like and tend to avert their gaze from those they dislike. Begin a conversation by looking the other person in the eye to establish communication, and "check back" regularly to maintain the connection. Beware of staring, however: direct gazes lasting more than three continuous seconds can actually raise stress levels between the viewers. Breaking eye contact intermittently is quite natural and sends a relaxed, welcoming signal, not one of disinterest.

4. Head Tilts

The position of the head is a strong indicator of the speaker's feelings. Lifting the chin and tilting the head back sends a message of contempt, superiority, even arrogance. Couples flirting often tilt their heads to the side to express coyness, sensitivity, and receptiveness. Leaning your head slightly forward indicates agreement, concern for the other person, and attention to what is being said.

5. Facial Expressions

People uncomfortable in social gatherings often adopt a neutral, or "expressionless" face. This blank face, however, sends a subtle message to others to keep their distance. Keep an alert, positive expression to welcome others to come and talk. And smile like you mean it: forced or "polite" smiles usually mean a person is shy or uncomfortable in their current situation. A truly heartfelt smile warms interpersonal relations like few other expressions.

6. Hands

One of our most sensitive tactile receptors, the positions and motions of the hand convey a wealth of information about a person. Crossed arms are a common sign of a defensive attitude. When anxiety increases, people touch their own face or lips, hold an arm or wrist, or massage a hand or the back of their neck to unconsciously relieve stress. Making gestures with upraised, open palms treats listeners as allies, and encourages agreement and rapport. Conversely, palm-down gestures show dominance, denial, and distance.

7. Feet

Foot positions reflect our attitudes as well. Pointing your feet towards someone sends a message of inclusion; pointing them away shows you'd prefer to be somewhere else. A dangling foot (especially in a high heel shoe) is a sign of a seductive or playful mood, while firmly-rooted feet indicate a person who wishes to be left alone. One of the best nonverbal ways to use your feet to show interest in talking, of course, is to take the plunge and walk over to them!

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