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Flooded Inbox? What You Can Do About Spam 
 
by Mark Jessen July 12, 2005

Never Purchase Spam-Made Offers

More often than not, offers made through spam messages are not legitimate. They are really just an attempt to get your information—especially your purchasing information. Before you decide to purchase something from any message, consider the source and the offer. Would Norton Antivirus actually offer their product at drastically reduced prices through 3edcid39r@ghurmeno.com?

Even if the offer is legitimate, purchasing the product through spammers only encourages more spamming. That’s why people still send out spam—somewhere, someone is buying what they’re selling. If no one ever bought anything offered in spam, spam would soon die out.

If You’re Going to Complain, Make Sure the Complaint Is Heard

If you think about it, sending a complaint to the source of a spam message really does little good. First, the sender address is probably completely fabricated. Most likely your message will bounce back with an error message. Second, think about who you’re sending your complaint to in the first place. Spammers don’t care how much they may be bothering you; if they did, they wouldn’t have sent the message without your permission in the first place. Sending a complaint only tells the spammer that your email is a valid one. Additionally, many spammers hide their tracks so well that the originator of the message cannot be found. Or, worse, they don someone else’s identity to send out the message, thus directing your wrath on an innocent bystander.

Rather than sending complaints to the spammer, send them to their service providers. Many service providers take complaints of this nature very seriously—especially if they receive large quantities of them. Once you have the ISP (Internet Service Provider), forward the spam to them with a message stating that you no longer wish to receive mass emailings like the one you’re reporting. Most ISP’s use a ABUSE@[domain name] email address for such complaints. You may have to go to the individual ISP pages to find the specific email if this doesn’t work.

Many ISPs also offer an automated complaint program. You can use these, but it is advisable to send a manually entered complaint. Manually entering a complaint makes it harder to ignore, and shows how adamantly you feel about not receiving mass emailings anymore.

To find out who the ISP is, you’ll need to learn how to “reveal full headers” on your email. Just because a message says that it came from joeschmoe@AOL.com doesn’t mean that it actually came from AOL. Revealing full or extended headers will show which servers a message was routed through. Pick the first servers on the list and send the message to them.

If revealing the full headers doesn’t work, and if the spam prompts you to go to a webpage, you can always try complaining to the webpage host. Hosts, even free ones like Geocities, will shut down web pages if enough complaints are registered against them. This is something akin to the paper shredder with paper letters. Having a spammer’s web page shut down gives you a nice feeling of retribution.

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