The interview is a chance for you to get to know prospective employees. It’s also a glimpse into the workings of your organization for all the people you interview. Always make sure to put your best foot forward. What would you think of a disheveled, poorly-dressed, and rude interviewee? Now reverse your thinking. What would you think if you were interviewed in a shabby room by poorly-dressed and unprofessional people? Appearances really are important, so show your company in the best possible light. Even if they don’t get hired, your goal should be that candidates leave your office wishing that they could work for a company like yours.
Following are a few simple guidelines to create an inviting and comfortable interview environment.
Select a location that is free of interruptions.
Meet the candidate at the front desk. Offer them a friendly smile and a firm handshake. Be conversational and escort them to the interviewing room.
As you talk with the candidate, show genuine interest. This little chat as you walk together can be a part of the interview. Avoid the more formal questions, but still take advantage of the opportunity to get to know them.
If the interview will be conducted by a panel, make sure that the candidate is aware of this beforehand. Introduce each panel member and allow time between introductions for handshakes and greetings.
Explain the process and expected length of the interview—then stick to it.
When you close, allow the candidate a chance to ask any questions they may have. Thank them for their time and then escort them back to the front desk.
While you should be taking notes during the interview, let the candidate know that you will be doing so. Do not take notes on their résumé, and don’t just take notes on the negatives. Start taking notes right from the beginning, noting both the good and the bad. Remember that your notes can be subpoenaed—keep notes of what the candidate says and avoid writing gratuitous opinions.